Introduction
In our mission to make commerce higher for all of us at epscy, we accumulate and use facts about you, our
merchants the use of epscy to energy your business
customers who store at a epscy-powered business
partners who enhance apps for retailers to use, construct shops on behalf of merchants, refer doable entrepreneurs to epscy, or in any other case assist retailers function or enhance their epscy-powered business
users of epscy apps and offerings like Shop or Shop Pay
visitors to epscys websites, or absolutely everyone contacting epscy support
This Privacy Policy will help you higher apprehend how we collect, use, and share your non-public information. If we trade our privateness practices, we might also replace this privateness policy. If any adjustments are significant, we will let you understand (for example, thru the epscy admin or by way of email).
Our values
Trust is the basis of the epscy platform and consists of trusting us to do the proper aspect with your information. Three essential values information us as we increase our merchandise and services. These values have toassist you higher recognize how we assume about your facts and privacy.
Your facts belongs to youWe cautiously analyze what kinds of facts we want to supply our services, and we attempt to restriction the statistics we acquire to solely what we surely need. Where possible, we delete or anonymize this statistics when we no longer want it. When constructing and enhancing our products, our engineers work carefully with our privateness and safety groups to construct with privateness in mind. In all of this work our guiding precept is that your data belongs to you, and we purpose to solely use your data to your benefit.
We guard your facts from othersIf a 0.33 birthday party requests your non-public information, we will refuse to share it until you supply us permission or we are legally required. When we are legally required to share your non-public information, we will inform you in advance, except we are legally forbidden.
We assist retailers and companions meet their privateness obligations Many of the retailers and companions the usage of epscy do now not have the advantage of a committed privateness team, and it is necessary to us to assist them meet their privateness obligations. To do this, we strive to construct our merchandise and offerings so they can without problems be used in a privacy-friendly way. We additionally furnish special FAQs and documentation overlaying the most necessary privateness topics, and reply to privacy-related questions we receive.
Why we technique your information
We typically technique your facts when we want to do so to fulfill a contractual responsibility (for example, to system your subscription payments to use the epscy platform), or the place we or any person we work with desires to use your non-publicst atistics for a purpose associated to their commercial enterprise (for example, to supply you with a service). European regulation calls these motives “legitimate interests.” These “legitimate interests” include:
preventing threat and fraud
answering questions or imparting different kinds of support
helping retailers discover and use apps thru our app store
providing and enhancing our merchandise and services
providing reporting and analytics
testing out elements or extra services
assisting with marketing, advertising, or different communications
We solely procedure non-public statistics for these “legitimate interests” after thinking about the practicable dangers to your privacy—for example, by means of supplying clear transparency into our privateness practices, presenting you manipulate over your non-public data the place appropriate, limiting the records we keep, limiting what we do with your information, who we ship your records to, how lengthy we preserve your information, or the technical measures we use to shield your information.
One of the approaches in which we are capable to assist retailers the use of epscy is via the use of strategies like “machine learning” (European regulation refers to this as “automated decision-making”) to assist us improve our services. When we use laptop learning, we either: (1) never the less have a human being concerned in the method (and so are no longer totally automated); or (2) use computer mastering in approaches that don’t have massive privateness implications (for example, reordering how apps may show up when you go to the app store).
We may additionally technique your non-public statistics the place you have furnished your consent. In particular, the place we can’t matter on an choice felony ground work for processing, the place your information is sourced and it already comes with consent or the place we are required via regulation to ask for your consent in the context of some of our income and advertising activities. At any time, you have a proper to withdraw your consent with the aid of altering your verbal exchange choices, opting out from our communications or by way of contacting us.
Your rights over your information
We agree with you need to be in a position to get admission to and manage your private data no remember the place you live. Depending on how you use epscy, you may also have the proper to request get admission to to, correct, amend, delete, port to any other carrier provider, restrict, or object to sure makes use of of your private statistics (for example, direct marketing). We will now not cost you extra or grant you with a distinct stage of provider if you workout any of these rights.
If you purchase some thing from a epscy-powered save and want to workout these rights over statistics about your purchase, you want to at once contact the service provider you interacted with. We are solely a processor on their behalf, and can’tfigure out how to manner their information. We will of direction assist our retailers to fulfill these requests via giving them the equipment to do so and with the aid of answering their questions.
If you are a merchant, partner, Shop user, epscy employee, or different person that epscy has a direct relationship with, please publish your statistics problem request via our online portal. Please be aware that if you ship us a request concerning to your non-public information, we have to make positive that it is you earlier than we can respond. In order to do so, we can also use a 0.33 birthday party to acquire and affirm identification documents.
If you are no longer blissful with our response to a request, you can contact us to get to the bottom of the issue. You additionally have the proper to contact your neighborhood information safety or privateness authority at any time.
Finally, due to the fact there is no frequent appreciation about what a “Do Not Track” signal is supposed to mean, we don’t reply to these alerts in any unique way.
Where we ship your information
We are a Canadian company, however we work with and technique information about folks through out the world. To function our business, we may also ship your non-public statistics backyard of your state, province, or country, such as to the United States. This information may additionally be challenge to the legal guidelines of the international locations the place we ship it. When we ship your statistics through out borders, we take steps to guard your information, and we strive to solelyship your facts to nations that have robust records safety laws.
Transfers backyard of Europe and Switzerland
If you are in Europe, the UK, or Switzerland, your non-publicfacts is managed via our Irish affiliate, epscy International Ltd. Your records is then despatched to different epscy places and to provider carriers who might also be positioned in different regions, along with Canada (where we are based) and the United States. When we ship your non-public facts outdoor of Europe, we do so in accordance with European law.
If you are in Europe, the UK, or Switzerland, when we ship your private statistics to Canada it is blankete dunder neath Canadian law, which the European Commission has located will properly guard your information. If we then ship this non-publicstatisticsbackyard of Canada (for example, when we ship this facts to our Sub processors), this records is included by means of contractual commitments that are same to these furnished in Standard Contractual Clauses.
Finally, whilst we do what we can to defend your information, we can also at instances be legally required to expose your non-public statistics (for example, if we obtain a legitimate court docket order). For statistics about how we reply to such orders, please evaluate our Guidelines for Legal Requests.
if you have any quiry please contact with the adimn at info@epscy.com